SHIPPING & RETURNS

At ANIVA COSMETICS, we're dedicated to ensuring a smooth and satisfying shopping experience. Due to the unique nature of our products, we kindly inform our customers of the following important policies:

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No Refunds, Returns, or Exchanges:

 

Due to the specialized nature of our products, we are unable to offer refunds, returns, or exchanges once an order has been placed. This policy is in place to ensure the utmost quality and hygiene standards for all our customers. We appreciate your understanding and encourage you to review your order carefully before completing your purchase.

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Dispatch & Delivery:

 

We strive to process and dispatch all orders within 2-3 business days. Once dispatched, you will receive a confirmation email with your tracking information, allowing you to monitor the progress of your shipment.

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Address Changes:

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Should you need to make any changes to your shipping address, please contact us immediately at anivacosmetics@gmail.com. We can accommodate address changes before the order is dispatched. Unfortunately, once an order is in transit, we are unable to make any adjustments to the shipping details.

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Need Help?

Our team is here to assist you with any questions or concerns you may have. For support regarding your order, shipping details, or our policies, please reach out to us at anivacosmetics@gmail.com.

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We are committed to providing exceptional customer service and will do our utmost to address your needs.

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Thank you for choosing ANIVA COSMETICS. We're honored to serve you and look forward to bringing our exceptional products to your doorstep.