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Where do you ship to?Good news, ANIVA COSMETICS ship worldwide!! United Kingdom: 3-5 business days Europe: 7-10 business days the UK has left the EU so orders may take some time, for help and support please email anivacosmetics@gmail.com USA: 10-12 business days
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How long do orders take to dispatch?Most orders dispatched between 2-5 working day (weekends are not included in dispatch or shipping time). If your order has not been dispatched, for help and support please email anivacosmetics@gmail.com
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Can I exchange or return products?No, due to the nature of the products ANIVA COSMETICS sales. No refunds or exchanges will be possible. For help and support please email anivacosmetics@gmail.com
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I entered the wrong shipping address?If you contact the help team before orders are dispatched then we may be able to change it. However, if order has already been dispatched we cannot change the shipping address and we cannot be held liable for undelivered orders. Most parcels with incorrect address will be returned to us, upon returning, the parcel may be dispatched again once a redelivery fee is paid.
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Order has not been dispatched yet and out of stock on the website. Will i get by order?Yes, please do not hesitate to contact us.
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What forms of payment do Aniva Cosmetics use?We currently accpet Credit Cards (Visa Credit, Mastercards) and Debit cards (Visa Debit), Pay Pal, Apple Pay, Kalrna
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Are glosses vegan?Yes, all glosses are made with vegan, cruelty-free and non toxic ingredients. ANIVA COSMETICS does not support cruelty against animals!
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How can I get reposted on social media?Tag @anivacosmetics in your pictures! You could be reposted Instagram, Facebook and Tiktok
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